Do employee reimbursements work with My Digital?
Yes. My Digital is a hosted UK payroll platform built for umbrella companies and CIS-based construction payroll, and Vergo connects with it. Access runs through the vendor's partner programme, which Vergo applies for and manages — nothing is required from your team beyond confirming the connection.
Why are reimbursements harder on umbrella and CIS payroll?
Workers on umbrella and CIS arrangements move between sites and agencies, and their out-of-pocket costs follow them: fuel, PPE, parking, congestion charges, materials bought to keep a job moving. Those costs are small individually and awkward collectively. They arrive as photographed receipts, handwritten mileage logs, and spreadsheet tabs that reach the payroll team days after the cut-off, which is exactly when there is no time left to query them.
The compliance dimension makes it worse. Reimbursed expenses on umbrella payroll have to be substantiated, and a claim without a legible receipt is a claim that either gets paid on trust or gets rejected and re-argued next week. Neither outcome is good for the worker or the payroll team.
What does Vergo do before anything reaches payroll?
Vergo moves the whole claim loop onto the phone. The worker submits the claim where the spend happened, photographs the receipt into the record, and applies the coding your business already uses — the site, the contract, the cost category. Approvers see a complete claim: amount, receipt, coding, submitter, date. Approval becomes a decision rather than a data-entry exercise, and the payroll team receives claims that are already substantiated and already categorised.
What moves between Vergo and My Digital?
Vergo connects with My Digital so approved reimbursement claims are prepared in the format the payroll platform expects, ready for the pay run. My Digital markets an extensible API portal, but its documentation is not publicly published, so Vergo describes this connection in plain terms rather than claiming a specific set of endpoints it has not verified. What is dependable is the part in front of payroll: claims captured with evidence, approved on a clear trail, and delivered as clean data instead of a folder of images.
What does Vergo not do here?
Vergo is not a payroll system and does not replace My Digital. Pay calculation, umbrella and CIS deductions, RTI filing and payslips stay exactly where they are. Vergo handles the reimbursement claim before payroll sees it, and hands over approved, evidenced, coded data.
What does setup involve?
Because access is partner-gated, the first step is Vergo's side of the work — the vendor application and the connection configuration. From there, the effort that matters is mapping: agreeing which Vergo fields correspond to which My Digital fields, and confirming your expense categories match. That is a single session with whoever owns payroll, followed by a small validation batch before anything runs at volume.
What should you confirm before committing?
Ask who currently owns reimbursement approvals, how long a claim takes from spend to payment today, and how many claims are paid each month without a legible receipt attached. Those three numbers tell you more about whether this is worth doing than any feature list, and Vergo will walk a sample of your own claims through the process before you commit.
Does Vergo work with My Digital payroll?
Yes. Vergo connects with My Digital under the vendor's partner programme. Vergo handles the application and configuration; nothing is required from the customer beyond confirming the connection.
What does Vergo handle for My Digital customers?
Employee reimbursements — claim capture with receipts, coding at the point of spend, approval routing, and approved claims prepared for the pay run.
How are receipts captured and kept?
The worker photographs the receipt when submitting from their phone, and it stays attached to the claim record through approval and payment, so substantiation is part of the claim rather than a separate hunt.
Does Vergo replace My Digital?
No. My Digital remains the payroll system of record — pay calculation, umbrella and CIS deductions and filings all stay there. Vergo covers the reimbursement claim before it reaches payroll.
