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Frequently Asked Questions
Does Vergo integrate with my accounting software?
Yes, Vergo integrates with all the major construction accounting and ERP softwares.
What kind of customer support do you provide?
We strive to offer top-tier customer support to all our users. Our team is available 24/7 via email and live chat to assist with any issues you might encounter. In addition, we provide a comprehensive help center with articles and how-to guides, and also offer personalized support calls on request. We're committed to ensuring a seamless user experience and are always just a click away to assist you.
How is user data stored and protected in your software?
Our users' data security is of utmost importance to us. We employ a multi-layered approach to data protection. Data is encrypted both in transit and at rest using state-of-the-art encryption algorithms. We utilize secure data centers with stringent physical and digital security protocols, and regularly conduct third-party audits to ensure we are maintaining the highest standards of data security.
Do you have any features to support data backup and recovery?
Absolutely. We understand the value of your data and have integrated robust backup and recovery features. Our software regularly creates encrypted backups of your data, which are stored in geographically separate locations for extra safety. In the event of data loss, users can initiate recovery processes to restore their data quickly and accurately.
Is there a free trial to test out the software before committing to a purchase?
Yes, we believe in our product's capabilities and want you to experience its benefits first-hand before making a decision. We offer a free trial that gives you full access to all features, allowing you to thoroughly test the software before committing to a purchase. No credit card is required for the trial period.
Do you provide training or support resources for new users?
Indeed, we do. We want to ensure all users can fully harness the power of our software. Therefore, we provide a variety of training resources including video tutorials, how-to guides, webinars, and a comprehensive knowledge base. We also offer dedicated support for onboarding new users, helping you get up to speed quickly.
Does your software provide collaboration tools for teams?
Yes, our software is built with team collaboration in mind. It offers a variety of tools that support real-time collaboration, task management, file sharing, and communication. This way, team members can easily work together, no matter where they are located, improving efficiency and project outcomes.