How do reimbursements reach 24SevenOffice?
Through the 24SevenOffice API. Self-serve — Vergo connects directly through the 24SevenOffice developer programme, with nothing to install on your side. 24SevenOffice is hosted and its API supports reads and writes, so an approved reimbursement posts into 24SevenOffice rather than being typed in from a claim form. The vendor documents the interface publicly (24SevenOffice API documentation).
The coding options an employee sees come from 24SevenOffice, so a claim is already expressed in your departments, projects and cost centres before anyone in accounting looks at it.
What does submitting a claim look like?
An employee pays for something out of pocket — fuel, a part, a meal, a parking charge — photographs the receipt in the Vergo app, picks what it was for, and submits. That takes under a minute and happens on the day, which is the difference between an accurate claim and a reconstructed one.
Approval follows your rules, usually the person's manager plus a threshold. Approvers see the receipt and the coding together, and can send a claim back with a question rather than approving something they do not recognise.
Employees can see where a claim is without asking. Most reimbursement friction is not the policy — it is people not knowing whether they will be paid this cycle or next.
What posts into the ledger?
The approved claim: employee, date, amount, receipt, coding and approver. Because the 24SevenOffice API supports writing, it posts as a completed entry rather than a note for someone to key later, and the receipt stays attached in Vergo as the supporting document.
Vergo reads from 24SevenOffice as well, so the expense categories and departments, projects and cost centres employees choose from are the live ones your accounting team maintains, not a copy that drifts out of date over a year.
What changes for accounting?
Claims stop arriving as a monthly bundle of spreadsheets to be checked, coded and keyed. They arrive already coded, already approved, already receipted, and post into 24SevenOffice on your normal payment schedule.
Cost reporting also improves, because expenses paid personally land in the same period as the work rather than whenever the employee got round to claiming. On project and department reporting that is often the difference between a job looking under budget and being correctly stated.
Who is this for?
Teams on 24SevenOffice with staff who spend away from the office — field crews, service techs, sales, anyone travelling — and who currently collect claims by email or spreadsheet. The larger the mobile headcount, the more of the month this takes back.
The same 24SevenOffice connection carries card spend and vendor bills, so reimbursements are not a separate system with a separate coding scheme; they follow the same rules as everything else.
Does Vergo handle reimbursements with 24SevenOffice?
Yes. Employees submit from the Vergo app, approvals run in Vergo, and approved reimbursements post into 24SevenOffice through its API.
How are claims coded?
Against your 24SevenOffice departments, projects and cost centres. The employee picks from your own values at submission, and an approver confirms before anything posts.
How long does setup take?
Because 24SevenOffice is hosted and its REST API is self-serve, Vergo connects itself through the developer programme. Most teams are live in days, not weeks: authorise the connection, map your departments and projects, run a pilot batch, then open it to the wider team.
Can employees see the status of a claim?
Yes. Each submitted claim shows where it is — awaiting approval, approved, or scheduled for payment — so nobody has to chase accounting for an update.
